QUESTIONS OFTEN ASKED BY POTENTIAL RESIDENTS...
Q: What do I do if I need help before or after office hours?
A: Call the 24-hour hotline at (502) 320-3620 for emergency services after office hours.
Q: Can my spouse reside in the shelter with me?
A: Our shelter currently serves homeless single women and homeless families with children, meaning couples with children, single males caring for children and blended families. For couples without children, the female may reside at the shelter, but the male will need to stay elsewhere (we suggest the Access Soup Kitchen and Men's Shelter located nearby at 311 W. Second St) and, if approved by staff, the male can visit in the community room during office hours.
Q: Can I bring my pet?
A: We do not permit personal pets to remain with clients while they are residing at our shelter. We do work with partnering agencies to work out a foster placement for the pet.
A: Call the 24-hour hotline at (502) 320-3620 for emergency services after office hours.
Q: Can my spouse reside in the shelter with me?
A: Our shelter currently serves homeless single women and homeless families with children, meaning couples with children, single males caring for children and blended families. For couples without children, the female may reside at the shelter, but the male will need to stay elsewhere (we suggest the Access Soup Kitchen and Men's Shelter located nearby at 311 W. Second St) and, if approved by staff, the male can visit in the community room during office hours.
Q: Can I bring my pet?
A: We do not permit personal pets to remain with clients while they are residing at our shelter. We do work with partnering agencies to work out a foster placement for the pet.
QUESTIONS OFTEN ASKED BY POTENTIAL VOLUNTEERS...
Q: How can I volunteer?
A: Office volunteers work Monday-Friday, 9:00 am - 5:00 pm to help answer phones, gather intake information for case managers, work on the computer, inventory supplies, and run errands as needed. Office volunteers generally work either a two-hour or four-hour shift.
House volunteers work at the shelter after business hours, weekends and holidays. The house volunteers provide a presence in the house to assist clients as needed, and to assist when meals are provided by local churches and other organizations. The house volunteer shifts are Monday-Friday 5:00 pm - 9:00 pm, weekend and holiday hours are 9:00 am - 1:00 pm, 1:00 pm - 5:00 pm, and 5:00 pm - 9:00 pm (These hours can be worked in smaller shifts as well.)
Hot-line volunteers carry the phone, provided by the shelter, to assist people with emergency housing needs after hours, weekends, and holidays. We also have volunteers who provide transportation to and from work, doctor’s appointments, lead arts and crafts classes, lead light exercise and life skill classes, and help residents move into their new homes.
Q: What kind of donations do you accept?
A: We gratefully accept unused and unopened personal hygiene items, cleaning supplies, and boxed games.
Q: Do you accept clothing items?
A: We are now partnering with Treasured Twice Consignment for donations of new or gently used clothing, shoes, toys, books, electronics, sports equipment, furniture, home goods, board games, puzzles, and so much more! FCWFS will receive 50% of the proceeds when your items are sold.
Treasured Twice offers contactless pickups! To arrange a time to donate your items please contact Melissa Bondurant at 502-320-0662 or treasuredtwiceky@outlook.com and don't forget to tell them that you want your items to benefit the Franklin County Women and Family Shelter!
A: Office volunteers work Monday-Friday, 9:00 am - 5:00 pm to help answer phones, gather intake information for case managers, work on the computer, inventory supplies, and run errands as needed. Office volunteers generally work either a two-hour or four-hour shift.
House volunteers work at the shelter after business hours, weekends and holidays. The house volunteers provide a presence in the house to assist clients as needed, and to assist when meals are provided by local churches and other organizations. The house volunteer shifts are Monday-Friday 5:00 pm - 9:00 pm, weekend and holiday hours are 9:00 am - 1:00 pm, 1:00 pm - 5:00 pm, and 5:00 pm - 9:00 pm (These hours can be worked in smaller shifts as well.)
Hot-line volunteers carry the phone, provided by the shelter, to assist people with emergency housing needs after hours, weekends, and holidays. We also have volunteers who provide transportation to and from work, doctor’s appointments, lead arts and crafts classes, lead light exercise and life skill classes, and help residents move into their new homes.
Q: What kind of donations do you accept?
A: We gratefully accept unused and unopened personal hygiene items, cleaning supplies, and boxed games.
Q: Do you accept clothing items?
A: We are now partnering with Treasured Twice Consignment for donations of new or gently used clothing, shoes, toys, books, electronics, sports equipment, furniture, home goods, board games, puzzles, and so much more! FCWFS will receive 50% of the proceeds when your items are sold.
Treasured Twice offers contactless pickups! To arrange a time to donate your items please contact Melissa Bondurant at 502-320-0662 or treasuredtwiceky@outlook.com and don't forget to tell them that you want your items to benefit the Franklin County Women and Family Shelter!
If you would like to become a volunteer, please contact
our Volunteer Coordinator at info@fcwfs.org,
or call our office at (502) 352-2843.
our Volunteer Coordinator at info@fcwfs.org,
or call our office at (502) 352-2843.